What is considered a group outing?
Bring 10 or more of your closest family, friends, co-workers, teammates, etc. to Santander Arena and get special discounts to Reading Royals Hockey Games! Examples of groups: Girl Scouts, Boy Scouts, Church Groups, School Groups, Sports Teams, Birthday Parties, Fundraising Groups, Employee Outings…the list goes on and on!

How can I place my ticket order?

Orders are received by:
Phone:Contact an Account Executive at 610-898-7825 today!

Mail:Reading Royals700 Penn St.
Reading, PA 19602
Fax:610-898-1141
Online:Royalshockey.com

I have ordered tickets, when will I receive them?
Payment for group tickets are to be paid 30 days prior to game date. Tickets will be delivered once full payment is received. Tickets can be delivered electronically or by mail.

Can I Exchange/Return/Refund my tickets?
All sales are final. Tickets are non-returnable and non-refundable.

Is my group deposit refundable?
All sales are final. Group deposits are non-refundable however the deposit would go toward your final group outing total.

General Information

How do I get to Santander Arena?
Santander Arena is located in downtown Reading at:

700 Penn St.
Reading, PA 19602
Click here for a map!

Is there an age level requirement to enter Santander Arena?
Everyone two years of age or older is required to have a ticket to enter Santander Arena for all events. Children under the age of two, accompanied by an adult, may enter without a ticket.

Once I get downtown, where do I park?
There are many options for parking downtown near Santander Arena. Check out www.royalshockey.com for more information, directions, and advance parking passes!

We are bringing a bus to Santander Arena, are there special instructions on where it can park?

Bus parking and pick-up/drop-off arrangements must be made in advance prior to your arrival at Santander Arena for any event. Please contact your Account Executive for more information as availability, costs and directions may change event by event.

Are there any special programs where we can get our group involved?
The Royals offer a variety of Fan Experience Packages in which groups of all ages can take part in Reading Royals game day entertainment.